Information We Collect
RefiRadar collects information you provide directly to us, such as when you:
- Submit loan information through our monitoring form
- Create an account or sign in to our dashboard
- Contact us for support or inquiries
- Subscribe to our email alerts
Personal Information
This may include:
- Contact Information: Email address, phone number
- Loan Information: Loan balance, interest rate, maturity date, property type, ZIP code
- Account Information: Username, password, preferences
How We Use Your Information
We use the information we collect to:
- Monitor market rates and identify refinancing opportunities
- Send you personalized refinancing alerts and recommendations
- Provide customer support and respond to your inquiries
- Improve our services and develop new features
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:
- Service Providers: We may share information with trusted service providers who assist in operating our platform
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- AES-256 encryption for data transmission and storage
- Secure HTTPS connections for all communications
- Regular security audits and penetration testing
- Limited access to personal information on a need-to-know basis
Your Rights (GDPR)
If you are in the European Union, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Delete your personal information
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at privacy@refiradar.com
Contact Information
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@refiradar.com
Address: [Company Address]